Privacy Policy

Last updated: February 2026

1. Introduction

Digital Longhouse Ltd. ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

We are registered in Ireland and comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Irish Data Protection Acts 1988-2018.

2. Data Controller

Digital Longhouse Ltd. is the data controller responsible for your personal data.

Contact:
Email: privacy@longhouse.digital
Address: Ireland (full address available upon request)

3. Information We Collect

3.1 Information You Provide

When you use our contact form, we collect:

  • Name
  • Email address
  • Company name (optional)
  • Message content

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address (anonymised)
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

4. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to inquiries: When you contact us, we use your information to respond to your questions and provide requested information.
  • To improve our website: We analyse usage patterns to improve user experience.
  • To comply with legal obligations: We may process data to comply with applicable laws.

5. Legal Basis for Processing

We process your personal data based on:

  • Consent: You have given explicit consent for processing (e.g., submitting the contact form, accepting cookies).
  • Legitimate interests: Processing is necessary for our legitimate business interests, such as improving our services, provided these do not override your rights.
  • Legal obligation: Processing is necessary to comply with applicable laws.

6. Cookies and Tracking

6.1 Essential Cookies

We use essential cookies that are strictly necessary for the website to function. These include:

  • Cookie consent preference: Remembers your cookie choices (stored for 365 days)

6.2 Third-Party Services

We use the following third-party service:

  • Formspree: Our contact form is processed by Formspree, a US-based service. When you submit the form, your data is transmitted to and stored by Formspree. Formspree's Privacy Policy

Note: Fonts are self-hosted on our servers. No data is transferred to third parties for typography display.

7. International Data Transfers

Our contact form processor (Formspree) is based in the United States. When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions where applicable

By submitting our contact form, you acknowledge that your data may be transferred to and processed in the United States.

8. Data Retention

We retain your personal data only for as long as necessary:

  • Contact form submissions: Retained for 2 years or until you request deletion
  • Cookie preferences: Stored for 365 days
  • Analytics data: Anonymised and aggregated, retained for 26 months

9. Your Rights

Under GDPR, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data ("right to be forgotten")
  • Right to restrict processing: Request limitation of how we use your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests
  • Right to withdraw consent: Withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at privacy@longhouse.digital. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • HTTPS encryption for all data transmission
  • Secure hosting infrastructure
  • Regular security assessments
  • Access controls and authentication

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

13. Complaints

If you have concerns about how we handle your personal data, please contact us first at privacy@longhouse.digital.

You also have the right to lodge a complaint with the Irish Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie

14. Contact Us

For any questions about this Privacy Policy or our data practices, please contact:

Digital Longhouse Ltd.
Email: privacy@longhouse.digital